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Happy employees make happy customers
About Us
One Shot Online Operators is a team of dedicated professionals who combine human expertise with the latest AI technology to provide intelligent outsourcing services. Our goal is to help businesses like yours reach their full potential by providing world-class back-end services.
We offer a range of cost-effective services that can be customized to meet your specific business needs. Our services include Multilingual Customer Support, Content Moderation, and Chat Operator Services. Our team of experts is always on hand to provide smart solutions that will improve your business operations.
- Remote Employees
- 0+
- Chat Messages Answered
- >0M
- Customers Serviced
- >0K
Chat Operator Services
Our skilled chat operators are fluent in primary languages such as English, French, Italian, and Spanish, as well as secondary languages like German, Japanese, Norwegian, and Portuguese. This means that we can provide a globally competitive chat service that caters to your customers' needs.
Flexible Coverage to Suit Your Business Needs
We understand that businesses have different needs, which is why we offer flexible coverage options. You can hire our operators per chat message or per hour, with 24/7 or schedule-based assistance. You can also choose between outsourcing shared or dedicated agents for your platform.
Web Content Moderation
Are you struggling to keep your online community safe from trolls, scams, and spammers? Do you want to enhance user experience and engagement on your website, page, or platform?
Our web content moderation services use web crawlers to help scan and delete user content that may harm your brand credibility. This is applicable to websites with URLs reachable by HTTP or HTTPS. We can help you boost engagement on your site pages, instantly determining errors on your website and resolving them effectively.
What We've Already Done,
CHECKING ID CARDS' AUTHENTICITY
Our team was tasked with manually checking ID cards' authenticity. This included verifying documents such as passports, driver’s licenses and social security cards in 200+ countries.
TRAINING AI BY FEEDING IT DATA
We were tasked with manually adding characteristics to photos. This included assigning tags, categories, and other identifying information to each photo so they can be more easily indexed by our client's AI system.
CHAT OPERATORS FOR ENTERTAINMENT PURPOSES
We provided chat operators who can monitor conversations between users. This included engaging in conversations to make sure all users have a good time while staying within the boundaries set by our client.
Can We Help You Next?
We understand that your business is unique, and we'll work with you to develop a customized support solution that meets your specific needs. So why not give us a try? We're confident that we can help you improve your customer service and streamline your operations.